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The essential incident response checklist: 21 steps to navigating a cyber attack
Preparation is important. In today’s business world, cybersecurity attacks have become commonplace. According to a University of Maryland study, a hacker attack happens every 39 seconds. If you don’t prepare your business for a security breach, the consequences could be costly—think reputation damage, downtime, and potential legal issues. For these reasons, an incident response checklist
Why an incident response plan may be your best business investment this year
It’s a bold claim. You probably have many ways you’re investing in your business this year. Perhaps you’ve hired more staff to help you scale, bought some promising new equipment that cuts costs, or hired a PR rep to improve your public image. But what if there was an investment that could do all three
Why IT strategy is important for SMBs
An IT department, much like HR or Finance, does not directly generate revenue. IT is considered a cost center, and yet, it is integral to the operation of any organization. It has the power to improve productivity, efficiency, and security or bring an organization to a grinding halt. Investing in new technologies can drive business
Understanding IT support costs: Is it worth investing in managed services?
Deciding how to allocate your IT support budget can be a real challenge. Are break-fix or managed services the right solution for your business? While a reactive pay-as-you-go model might seem cost-effective in the short term, proactive managed services typically provide a more favorable ROI in the long run. In this article, we will explore
Five reasons to move to managed IT services
Managed IT services benefit businesses with proactive round-the-clock security, access to a team of diverse IT experts, and affordable and consistent costs. The alternative model – reactive break/fix support – is no longer a sustainable option for a growing and reputable business. It’s not enough to sit back and hope that issues won’t arise
Break fix vs managed services: Which IT support model is best for your business?
For a small business to remain profitable, it is essential to minimize unnecessary expenditures. In an effort to do so, many businesses opt for break/fix IT support. This follows the on-demand service model, where an IT service provider responds whenever issues arise and then bills accordingly. The alternative is managed services, where IT is taken